Fiesta Rewards FAQ's

1. What is the Fiesta Rewards Program?
It is the frequent guest program for the hotels Fiesta Americana Grand, Fiesta Americana and Fiesta Inn; every time you stay at one of these hotels, you earn points that can be exchanged for different rewards.

2. What are the benefits of being a Fiesta Rewards member?
To learn more about the benefits please go to http://www.fiestarewards.com.mx/eng/beneficios_f.html

3. Where can I learn more about this program?
In the header of this site you will find a link to the Fiesta Rewards web page. You can also enter http://www.fiestarewards.com.mx/eng/index.asp on your browser, or call (01 877) 767 2327 for free from the U.S.A. & Canada or (01 555)326 6868 long distance to Mexico City.

4. How can I sign up for this program?

You can enroll for free by:

  • Calling the Member's Service Center. From the U.S.A. & Canada toll free: (01 877) 767 2327, and long distance to Mexico City: (01 555)326 6868
  • Filling out the registration form at the site www.fiestarewards.com
  • Filling out a registration form directly at one of our hotels

 

5. What are the office hours and Customer Support phone numbers for Fiesta Rewards members?

  • For information and member's service from the U.S.A & Canada, call toll free: (01 877) 767 2327, and long distance to Mexico City: (01 555) 326 6868, from 7 a.m. to 11 p.m. (Mexico City time)
  • For redemptions, from the U.S.A. & Canada call toll free: (01 877) 767 2327, and long distance to Mexico City (01 555) 326 6767, from 8 a.m. to 10 p.m. (Mexico City time)

 

6. Can I check my account balance on-line?
We offer you this service at http://www.fiestarewards.com.mx/eng/index.asp, where you will find all the related information on this program and on the use of your points.